1. New Design #
1.1. Working files are not provided unless specifically stated in the service description.
1.2. Design works can only be edited twice, any amendment completed will be regarded as 1 revision, and an additional fee of RM50+ will be charged for any subsequent edits.
1.3. The standard service period is one month unless it is a specially designed project that offers a different service period as stated in the service description.
1.4. Services and deliverables are exclusively limited to the agreed service period.
1.5. All terms and conditions are subject to our company’s discretion and may be modified or updated without prior notice.
2. Edit/Amendment #
2.1. Amendments are limited to one occurrence only. An additional charge of RM50+ will be applied for each subsequent amendment.
2.2. Amendments are adjusted only on the request in the description. Any request other than it will be charged accordingly.
2.3. All terms and conditions are subject to our company’s discretion and may be modified or updated without prior notice.
3. Printing Products #
3.1. Please carefully check the goods upon receipt. If you find any damage to the goods, please contact us immediately within 24 hours. We will verify the situation and take the necessary actions.
3.2. We do not offer the following warranty:
- Damage caused by misuse, abuse, negligence, or accidents.
- Normal wear and tear, cosmetic damage, or changes in appearance.
- Damage resulting from improper installation, maintenance, or unauthorised repairs.
- Damage caused by non-approved or incompatible accessories.
- Damage caused by exposure to extreme temperatures, humidity, or environmental conditions.
- Consequential, incidental, or indirect damages.
3.3. Company reserves the right to modify or terminate this warranty at any time without prior notice.
Any modifications or terminations will not affect warranty claims filed before the effective date of such changes.